IT support, consultancy and managed services
We ensure the health of your IT infrastructure, so you don’t have to
IT problems can creep up on you. When they do, they’re inconvenient and often expensive. Wouldn’t you sleep better at night knowing someone was keeping a round-the-clock watch on your infrastructure? Download the PDF
CWL’s Managed Services give you exactly that. Using some of the most powerful tools in the industry, we can spot problems before they become painful and act to put them right without disruption to your business.
We offer a range of IT support options for businesses in and around Cambridge and London, ranging from telephone support to fully-managed IT, designed to deliver what your business needs to succeed:
- Managed Services. From Server through to Network and Desktop, we offer three tiers of support, designed to give you what you need, for a regular, predictable monthly cost.
- Database support. Monitoring and management for mission-critical database systems.
- Outsourcing. We can act as your outsourced IT department, taking care of everything or sharing the load with your in-house resources.
- Professional services. We can help you tackle the most complex IT projects with confidence.
Better for business: why choose managed services from CWL?
At CWL, we work with you to increase the productivity and resilience of your business by implementing the IT you need and keeping it running the way it should.
We do what needs doing and we do it well, leaving you free to focus on your business.
CWL managed services give you:
- Better infrastructure health. Prevention is better than a cure and by monitoring and proactively fixing issues in your IT infrastructure before they become critical, CWL helps to ensure the longevity of your IT investments and the efficiency and consistency of the IT environment your employees use every day.
- Improved uptimes (and reduced losses). Many IT problems build up over time and unless you’re looking for the signs, they won’t show themselves until they’re causing a problem. Problems mean downtime, unhappy employees and customers and inevitable business losses. A proactive approach resolves incidents before they become expensive crises.
- Easier budgeting. Obviously flat, monthly fees make budgeting more predictable, but knowing how your IT infrastructure is performing and monitoring for upcoming issues means you can more accurately budget for larger IT projects and migrations.
- Optimised environment. Monitoring your IT estate doesn’t just mean you see problems coming – it also means you can see where there’s room for improvement. CWL helps you understand what your network is doing and how your systems are interacting with one another so you can make sure it’s doing exactly what your business needs.
- Better insight. With monitoring records, we can hep you spot common problems and analyse the best way to improve your IT. Proactively monitoring your estate means that you are better informed and in the best position to develop an IT strategy than can meet the changing needs of your business and make the most of relevant advancements in technology.
CWL: a trusted partner
Everything CWL does is delivered by a group of trusted, long-serving, UK-based employees, many of whom have been with CWL for 10 years or more.
CWL is an IT partner that people like to work with. Just ask our existing clients.