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email info@cwlsystems.co.uk   0845 880 1285

email info@cwlsystems.co.uk  Mobile icon 01480 217777

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    IT SUPPORT when you need it

    Everyone wants fast, expert answers when unexpected problems come up. We’re ready, able and eager to give you the technical assistance you need.

    Located in the UK and staffed by knowledgeable and well- trained IT customer-care specialists, our IT Help Desk is ready and available to quickly address your needs. Whether it’s a device, a software issue, or a problem with your network, our team will stick with you until a solution is found. From the moment your call is answered, you’ll know you’ve got the right person on the line and that you’re our top priority.

     

    Find Out More

     

    We've got it covered

     

    Our Support Services include:

     

    Firewall monitoring & management

     

    Backup monitoring & management

    Mobile Device Management MDM

    Endpoint protection

    Server assessment and patching

    Server issue resolution

    Security audits

    Network & routing management

    Kevin Brown

    Director, Anglian Water Group

    ‘The experience I have had with CWL has been exceptional. Our confidence that they can deliver what we need, when we need has been proven correct time and time again.’

    NETWORK MANAGEMENT

    NETWORK MANAGEMENT, 24/7

    Our cloud-based network operations system converts dozens of normally complex and time-consuming tasks to simple, automated steps, we monitor and manage your network and devices 24x7, and keep them backed up in case the worse happens.

      

    FIND OUT MORE ABOUT OUR NETWORK MANAGEMENT SOLUTIONS

     

    MORE EXPERIENCE FOR SWIFTER ISSUE RESOLUTION

    Our Help Desk is staffed by seasoned technicians with a minimum of two years’ experience resolving server, desktop and network-level issues. When you call, you can count on receiving reliable top-tier support.

     

     

    FIND OUT MORE ABOUT OUR DESKTOP MANAGEMENT SOLUTIONS

    workplace room with computers

    REMOTE MONITORING AND MANAGEMENT

    Our managed IT support and services solution keeps watch over your systems 24/7, and we step in the moment we discover anything amiss. In most instances, you won’t know there was ever an issue. This proactive approach to IT maintenance keeps small problems from becoming big ... and expensive!

     

    Full patch management and monthly reporting is included

     

    FIND OUT MORE ABOUT OUR SERVER MANAGEMENT SOLUTIONS

    REMOTE MONITORING
    Microsoft Office Migration

    MICROSOFT OFFICE MIGRATION?

    The success of any Office 365 migration depends on the readiness assessment and remidiation of issues prior to the project starting. All our migration specialists are certified Microsoft Office professionals and fully qualified to deliver migrations to Office 365. 

      

    FIND OUT MORE ABOUT OUR OFFICE 365 READINESS CHECKS

    PRotect your Technology Investment

    When you call our IT Help Desk, we don’t just ask you how we can help; we get right down to business.

    We know apps

    Our Help Desk supports popular applications for:

    • Desktop publishing
    • Graphics
    • Office productivity suites
    • Browsers
    • Emails
    • Wireless Devices
    • Anti-virus
    • Word processing
    • Database
    • Domains
    • PC and network
    • Desktop operating systems
    Remedies for little things that wreck productivity

    Not every issue is a major catastrophe ... until it keeps you from doing your job. We’re more than happy to help you with administrative IT functions like:

    • Resetting passwords
    • Unlocking accounts
    • Creating user accounts and groups
    • No problem is too small to worry about when it's yours
    Project Success

    CASE STUDY

    customer review

    Headquartered in Cambridgeshire, MM UK aims to bring high quality, good value citrus fruits, grapes and fruit juices to consumers across Great Britain.

    Read more...

    SOME OF OUR PARTNERS

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    CWL is a Cisco Meraki Partner
    CWL is a Palo-Alto Networks Partner