Professional IT Support & Services

contract support

The support you need, when and where you need it. We offer three levels of support, all delivered at a predictable, monthly cost.

• Server: Full remote infrastructure management for monitoring and remediation of your IT investments by our expert team. We provide full off-site managed services with monitoring and patch management of your network. Our engineers will troubleshoot, remedy and report all issues and events automatically and seamlessly, so you can focus on more strategic tasks. More.....

• Network: Everything you need to manage your network—in one dashboard. Our cloud-based network operations system converts dozens of normally complex and time-consuming tasks to simple, automated steps and it’s all done through a beautiful and easy-to-use interface. Our engineers will troubleshoot, remedy and report all issues and events automatically and seamlessly, so you can focus on more strategic tasks. More.....

• Desktop: Secure Desktop care offers the optimal blend of tools, back office services and bundled third-party software options to provide efficient and effective desktop management. SD features include patch management, anti-virus and spyware, remote access, client communicator, client access portal, reporting, free interactive technical training, and more. More....

• Mobile Our comprehensive mobile device management services reduce costs associated with supporting an array of mobile devices. We have the ability to separate personal and company data while maintaining full control of policies and device configurations. We work with you to define your company’s mobile strategy and ensure that the policies we create increase both productivity and employee satisfaction. More....

Pay As You Go

• PAYG: You can top up this account as and when you choose. It’s there in case of any on-site emergencies or ad-hoc IT projects, and means you can just call us whenever you need us, without having to worry about emergency purchase orders or unbudgeted costs. There’s no expiry or restrictions: it’s simply there when you need it.