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MANAGED SERVICES, IT SUPPORT AND CONSULTANCY

IT problems can catch you unawares - and can be time-consuming and expensive to fix. Wouldn’t you sleep better at night if you knew someone was keeping a round-the-clock watch on your infrastructure?

CWL’s Managed Services give you true peace of mind. Using some of the most powerful tools in the industry, we can spot problems before they start to cause difficulties, and act to put them right without disruption to your business. We offer three tiers of support, so that you can choose the right level of support at a regular, predictable monthly cost.

 

We also offer a choice of IT support options, ranging from simply monitoring and patching through to full management of
your IT.

 

 FIND OUT HOW OUR IT SPECIALISTS CAN HELP

 

WHY CHOOSE MANAGED SERVICES FROM CWL?

At CWL, we work with you to increase the productivity and resilience of your business by implementing the IT you need and keeping it running the way it should.

We do what needs doing, and we do it well - leaving you free to focus on your business.

 

CWL managed services give you:

 

Better infrastructure health

 

Improved uptimes (and reduced losses)

Easier budgeting

Optimised environment

 

Kevin Brown

Director, Anglian Water Group

‘The experience I have had with CWL has been exceptional. Our confidence that they can deliver what we need, when we need has been proven correct time and time again.’

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CONTRACT SUPPORT

The support you need, when and where you need it. We offer three levels of support, all delivered at a predictable, monthly cost. Our support packages cover:

PAY-AS-YOU-GO:

You can top up this account as and when you choose. It’s there in case of any on-site emergencies or ad-hoc IT projects, and means you can just call us whenever you need us, without having to worry about emergency purchase orders or unbudgeted costs.

 

 

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DATABASE SUPPORT

Our team of specialists have extensive experience in Oracle, MySQL, MS SQL Server and Sybase Database management. Whatever your database system, we successfully deliver specialist mission-critical technical support tailored to meet your individual requirements, whether holiday and sickness cover or 24×7 continuous monitoring.

CWL’s specialist database support services are tailored to meet the exact requirements of each client. 

 

 

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PROFESSIONAL SERVICES

Most businesses have a limited IT budget but big IT demands. CWL helps close this gap by supplementing your resources with our own professional services. You get reliable IT without any of the stress or cost of taking on new employees.

What we do

Often businesses start new projects and then find themselves constrained by skills shortages. CWL can help you bring any number of technical developments in on-time and on-budget, including:

  • Virtualisation for server and client
  • Consolidation
  • Storage
  • Archiving (e-mail and data)
  • Directory services
  • Thin client’ installation and management
  • Remote and mobile workforce support
  • LAN and WAN design, with WAN optimisation
  • Process and skills transfer
  • Data Analytics
  • Systems monitoring and management
Get more bang for your budget

Employing CWL’s professional services gives you much more for your budget than you could get allocating it to in-house expertise alone. Our consultancy gives you:

  • Enhanced flexibility in comparison with permanent staff recruitment
  • Greater breadth of expertise on tap
  • More consistent levels of service compared to temporary contractors
  • Higher levels of dependability for business-critical projects
Project Success

CASE STUDY

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Headquartered in Cambridgeshire, MM UK aims to bring high quality, good value citrus fruits, grapes and fruit juices to consumers across Great Britain.

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