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Database Support Services

Our team of specialists has extensive experience in Oracle, MySQL, MS SQL Server and Sybase Database management. Whatever your database system, we successfully deliver specialist mission-critical technical support tailored to meet your individual requirements, whether holiday and sickness cover or 24×7 continuous monitoring.

CWL’s specialist database support services are tailored to meet the exact requirements of each client.


Oracle Technologies

  • Versions 7 to 11
  • RAC
  • Dataguard
  • Replication
  • RMAN
  • Apache


MySQL Technologies

  • All versions to 5.1
  • MySQL Cluster
  • MySQL Workbench
  • MySQL Proxy
  • LAMP
  • PHP



Microsoft SQL Server

  • Versions 7-2012
  • Log-shipping
  • Clustering
  • Database Mirroring
  • Replication
  • Reporting Services
  • Integration Services

 

FIND OUT HOW WE CAN HELP SUPPORT YOUR BUSINESS

CHECKS & REPORTS

Database Management

Space Management

Performance Management

Resource Management

Incident Management

Problem Managment

Service Requests

Capacity Planning

Database Security

Instance Management

Schema Management

Data Control

Back-up & Recovery

Database/Instance Cloning

Health Checks

Bug Fixes

Janet Clements

Director of Operations AAAS

“CWL took the time to understand our position and presented a clear and efficient solution which would involve moving the IT infrastructure to the cloud based Azure platform. It seemed daunting, especially when faced with the trauma of two physical moves in six weeks, but our confidence in CWL was rewarded as they took us stage by stage through the process. Throughout every stage of the project they were supportive and available to respond to all of our requirements”

Computer upgrade

UPGRADES

Upgrades are a necessary part of any technology system, but they are also one of the riskiest maintenance procedures. They can introduce new bugs, performance issues, and cause unexpected downtime. CWL’s database experts perform many upgrades every year.

We know how to plan, perform deep testing, and rehearse migrations to make sure there are no surprises when it comes time to upgrade.

 

 

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CONFIGURATION MANAGEMENT

Configuration management ensures that all information relating to your databases is recorded systematically and updated regularly—giving you more visibility and control of your environment.

Configuration management safeguards your systems so that changes made in one area won’t adversely affect another.

 

 

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Performance Tuning

PERFORMANCE TUNING

Performance tuning helps you get the maximum value out of your databases and your entire IT infrastructure. There are many ways to improve performance, including optimising your database and operating system configuration and rewriting queries or entire data processing workflows. It’s knowing which ones to use, in which systems that’s critical.

CWL’s data experts understand all areas of performance tuning and use the best tools available in each database to make sure your infrastructure operates at peak capability.

 

 

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HIGH AVAILABILITY

High availability planning involves identifying which databases need to be continuously operational no matter what happens. The next step is choosing technologies that will protect your data and allow it to remain online with little to no downtime.

CWL’s data experts will consider all your requirements—acceptable downtime, critical applications, recovery time targets, service level commitments—and provide recommendations to ensure your data is available when and where it’s needed. We can help your staff implement the technologies or do it for you. Either way, you will have a solution that is customized to your business needs.

 

 

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DATA SECURITY

Data security involves protecting sensitive information from a variety of potential data breaches. Whether the breach comes from a malicious attack or an accident, it costs companies financially, and can easily destroy reputations and damage trust.

At CWL, our deep understanding of databases and their surrounding systems helps us get to the root cause of your vulnerability. Our expertise combined with best practices and on-going monitoring and security reviews of your infrastructure, help us identify and fix those weak spots proactively—helping you pass complex audits and giving you the best possible protection for your most valuable asset.

 

 

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ENTERPRISE INFRASTRUCTURE SERVICES

A database is only as good as the server it resides on. Mission-critical, enterprise servers must be able to withstand the continuous, heavy demands of its users, applications, and services. Even a short-term failure can result in significant losses, both financially and in terms of customer loyalty.

CWL’s dedicated team of enterprise system administrators can help you get the most out of your hardware. We will work with you to develop a strategy that optimizes the services associated with your environment—ensuring maximum uptime, fast connections, and high throughput rates.

 

 

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Headline area example:

Businesses need to protect themselves against external threats and insider negligence and wrongdoing. A firewall - which sits between your

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  • There is a need to consider your employees' smartphones and tablets, and your ‘bring-your-own-device’ policy
  • There is a need to consider your employees' smartphones and tablets, and your ‘bring-your-own-device’ policy
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Project Success

Related Case Study

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09 Jan

GLOBAL BUSINESS PROTECTED BY USING CWL BESPOKE DATACENTRE

BGB wanted to demonstrate to their global clients that they can fully recover from an IT disaster, which impacted their ability to deliver their service...

Read more...
Partner List

Our Partners

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