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who we are

CWL systems provide straight-talking IT support services. We work in partnership with mid market and enterprise clients and act as IT managers for smaller businesses. By taking on time-consuming technical tasks, and by providing quality advice, we leave you free to look at the bigger picture.

The company was founded by Andy Griffiths in 1992. Since then, CWL has grown into an experienced and reliable IT support partner for medium sized businesses in Cambridgeshire and enterprise clients across the country. 

We plan, deploy and manage IT infrastructure and security solutions that underpin your business, reduce risk and ensure you have a robust platform to support growth.

Market sectors we focus on are Financial Services, Insurance, Aerospace Industry and Retail,  we understand how critical it is to reduce or even eliminate downtime in order to succeed. Our services focus on providing end-to-end solutions that improve up-time, reduce security risks and provide technology solutions that give our clients a competitive edge.

Achieving these goals requires a robust portfolio of services and technologies. We offer hardware and software from the world’s leading providers, a strong selection of public, private and hybrid cloud technologies, and a flexible, complimentary service that meets business needs no matter the company size or industry.

CWL works with you as your tech partner, understands your business and is dedicated to keeping things up and running smoothly.

Celebrating 25 year

our values


You will be reasonable with us.
We will be reasonable with you.
We’re all trying to treat each other as we would like to be treated in the same circumstances. Sometimes the circumstances are difficult, but we will all still be reasonable.

No politics.
No gossiping, no avoiding problems, and no telling people what you think they want to hear whilst privately disagreeing. We will be transparent in our dealings.

Do the right things for our customers and colleagues.
We believe that if we do what is right for our customers then we will thrive.
Customers are our lifeblood. Without happy customers, we’re doomed.

Profits are only a way of keeping score, not the game itself.
Focusing purely on the numbers is a sure way to kill any culture. We believe that if we focus on delivering great service and support that people want to buy, and then persuading them to buy them – then success will follow.

our commitment to quality

Our commitment is to provide you with the highest quality products and services. Since its inception, CWL has been dedicated to putting the right people, processes, and best practices in place to ensure that you get superior value and quality from us.

We are proud that many of the people who helped establish that tradition of quality still work with us. Together with colleagues who have joined us more recently, they have put their methods to work in the solutions and support of our current generation of products and services.

Service management: All calls are handled by our ITIL compliant systems at our service desk facility.

Project management: We provide qualified and experienced PRINCE 2 Practitioner Project Managers.

Quality: Customer service commitment ISO certified ISO 9001:2015

View our certificate HERE 

Customer service commitment ISO certified ISO 9001:2008
Excellent training / development opportunities


CWL believes in hiring only the very best people, those who are positive, imaginative and have the motivation to make a valuable contribution.

We offer:

  • Excellent training / development opportunities
  • Flexibility –  We know life can get complicated, and we like to help our staff maintain a work / life balance so we operate a flexible working policy in line with the UK Government flexible working policy.
  • Rewards – We offer a competitive uncapped commission scheme and other staff bonus incentives.
  • Established – We’ve been going strong since 1992. We are still full of ideas, and thrive on the rapid changes that define the world of IT

If you are interested in working with us, please contact HR@cwlsystems.co.uk.

CWL have chosen to work with a specific named recruiter.

You can view  current opportunities here




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