Understanding our clients' requirements is one of the most important aspects of our pre-sales activity. Working with clients to establish the requirements they have from the existing technology they have implemented, the day to day user needs and the future development of the business is the first essential step in delivering the highest quality pre-sales service. This thorough understanding of our clients objectives both today and in the future enable us to make a true correlation between the technology and the various business objectives our clients have.

Once we are sure we have a full understanding of the clients' requirements and the client has confirmed our findings of their requirements to be correct the pre sales team recommend the solution that will address their needs. The appropriate hardware/software or new technology recommendations are made as appropriate.