At CWL we constantly try to add value to the products and services we offer and have recently introduced our “Proactive Plus” monitoring service.

Due to the critical nature of the equipment we support we provide monitoring and alerting services plus automated reporting on numerous critical indicators including availability.   

This service is Free Of Charge to clients with NetProtect support and is bundled free to Double-Take clients for the first year.

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Historical Analysis and Reports

While Performance management focuses on current effectiveness, capacity planning ensures that equipment will work efficiently in future.

The available historical graphs and reports will help to understand utilization and load patterns on equipment and forecast resource requirements well in advance. 

Resolve issues before business pain occurs

CWL Proactive Plus provides support for monitoring CPU, Memory and Disk Utilization statistics. Operators can get both real-time and historical statistics for CPU, Memory and Disk Utilization. At the network level, CWL Proactive produces reports to identify devices with high CPU, Memory or Disk Utilization. Using customisable thresholds, operators can be notified well in advance and thereby proactively prevent outages before they occur.

Network Monitoring	Infrastructure Monitoring	Application Monitoring
Detect, diagnose and resolve network performance issues before they turn into costly downtime.	Improve availability and performance of your Server Infrastructure and gain in-depth visibility into Server problems.	Identify and resolve application performance issues before they impact end users.
> WAN Monitoring > Switch Monitoring > NetFlow Analysis*	> Server Monitoring > Switch Monitoring > Active Directory Monitor* > Event Log Monitoring > UPS Monitoring	> MSSQL Monitor* > Exchange Monitor* > URL Monitoring > Applications Monitoring > Services Monitoring