| For any office environment telephony is a key requirement of daily operations.
Within the business continuity suites, the system has been specified to meet the requirements of the most demanding customer requirements.
The system is managed by a Siemens Realtis DX switch. The infrastructure includes :- | |
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- Siemens Realitis DX AC switch
- 800 port DX web professional
- Siemens RAD system providing Automatic Call Distribution (ACD) with up to 255 Queues and Agent Groups
- 210 Digital extensions
- 240 inbound ISDN30e lines ( excess to allow for call centre queue management)
- 16 Analogue ports
- 210 Optipoint digital display phones, with headset amplifiers.
- Oak Call management and reporting system.
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| With an investment in excess of £100,000 for telephony alone, the Business Continuity suites can meet the demands of any potential customers requirements. | |
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Call us now on 0845 880 1285 to talk to one of our consultants about your business continuity requirements.
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