who we are

CWL systems provide straight-talking IT support services. We work in partnership with in-house IT teams, and act as IT managers for small businesses. By taking on time-consuming technical tasks, and by providing quality advice, we leave you free to look at the bigger picture.

The company was founded by Andy Griffiths in 1992. Since then, CWL has grown into an experienced and reliable IT support partner for small and medium businesses in Cambridgeshire and for education and enterprise clients across the country. We also work as an expert consultant for financial services IT projects in the City.

We plan, deploy and manage IT solutions that help improve productivity and support growth in our clients’ businesses.

We understand how critical it is to reduce or even eliminate downtime in order to succeed. Our services focus on providing end-to-end solutions that improve up-time, reduce security risks and provide technology solutions that give our clients a competitive edge.

Achieving these goals requires a robust portfolio of services and technologies. We offer hardware and software from the world’s leading providers, a strong selection of public, private and hybrid cloud technologies, and a flexible, complimentary service that meets business needs no matter the company size or industry.

CWL works with you as your tech partner, understands your business and is dedicated to keeping things up and running smoothly.

Celebrating 25 year
	 OUR CULTURE

our culture

The culture of a service company – what we believe, how we train, the way we operate, and how we reward our people – is at the heart of our continuing success.

Our aim is to successfully serve our clients by enhancing their business, improving their efficiency, proactively offering solutions to technology challenges that arise and ultimately helping them grow and achieve their objectives.

We do this by thinking as part of your team; by understanding your goals; and by seeing things your way.

We focus 100% on job satisfaction, whether the work is a relocation project, a software migration, a long-term maintenance agreement or an outsourced storage undertaking. You make the call on what you need, we provide the best solution - it’s as simple as that.



our commitment to quality

Our commitment is to provide you with the highest quality products and services. Since its inception, CWL has been dedicated to putting the right people, processes, and best practices in place to ensure that you get superior value and quality from us.

We are proud that many of the people who helped establish that tradition of quality still work with us. Together with colleagues who have joined us more recently, they have put their methods to work in the solutions and support of our current generation of products and services.

Service management: All calls are handled by our ITIL compliant systems at our service desk facility.

Project management: We provide qualified and experienced PRINCE 2 Practitioner Project Managers.

Quality: Customer service commitment ISO certified ISO 9001:2008

View our certificate HERE

 

 

Customer service commitment ISO certified ISO 9001:2008
Excellent training / development opportunities

recruitment

CWL believes in hiring only the very best people, those who are positive, imaginative and have the motivation to make a valuable contribution.

We offer:

  • Excellent training / development opportunities
  • Flexibility –  We know life can get complicated, and we like to help our staff maintain a work / life balance so we operate a flexible working policy in line with the UK Government flexible working policy.
  • Rewards – We offer a competitive uncapped commission scheme and other staff bonus incentives.
  • Established – We’ve been going strong since 1992. We are still full of ideas, and thrive on the rapid changes that define the world of IT

If you are interested in working with us, please contact HR@cwlsystems.co.uk.

CWL have chosen to work with a specific named recruiter.

Our selection process is now closed and we are not seeking any other individuals or organisations to represent us.

 

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REMOVING COMPLEXITY AND DELIVERING COMPETITIVE ADVANTAGE

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